Maintenance
Your property maintenance needs are top priority.
Maintenance Services
The quality of a property is directly related to the quality of resident it will attract. A home that is well kept results in quicker rentals, less turnover, and better tenant relations.
- Tenant Relations
The #1 reason given why good tenants move was due to poor maintenance. By addressing maintenance promptly and professionally, not only will your property be protected, but you will build longer lasting tenant relations.
- Work Orders
All work-orders are evaluated by our Property Managers to ensure work is delegated appropriately. Much like a general contractor, our property managers hold all contractors and vendors accountable to quality, affordability, and responsiveness.
- Maintenance Contractors
We have an extensive network of contractors in all trades such as painters, electricians, plumbers, carpet installers, HVAC specialists, and appliance technicians. Because of the volume of work our company requires, we are able to receive high quality service at fair prices. This saves you time, money and headache!
We qualify our vendors on three criteria:
- Quality: We only work with vendors that provide high quality work and craftsmanship in their field. In addition we require our vendors to hold proper insurance and licensing.
- Affordability: We only work with vendors that provide competitive and fair pricing. As we have lots of work to be done, we are often able to negotiate ‘less than market’ pricing.
- Accountability: We require our vendors to contact and coordinate with our tenants within 24 business hours for non emergency and immediately for emergency repairs.
- Maintenance Oversight
We conduct routine on-site inspections to ensure work-orders are performed to expectation. All maintenance requests are electronically processed, evaluated, and tracked throughout the lifecycle to ensure responsiveness and accountability.